The secret behind ads that make people feel, share, and buy

As a copywriter crafting campaigns across digital platforms, I’ve learned that capturing attention isn’t just about stunning visuals – it’s about creating an emotional symphony where words and images work in perfect harmony.

Every day, millions of thumbs hover over ‘skip’ buttons, ready to dismiss ads in milliseconds, you have one chance to make an impact. Our emotional brain processes information five times faster than our rational mind, making those opening moments crucial.

Get ready to discover:

  • 💖 Why emotional processing holds the key to viewer engagement

  • 🔥 How iconic campaigns mastered the art of visual-verbal storytelling

  • 🎬 Practical techniques to create arresting moments

  • 📈 The future of engagement and how to stay ahead

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The art of impact

Through examining two groundbreaking campaigns, we’ll uncover the elements that transform fleeting moments into memorable experiences:

1. Sainsbury’s Christmas Eve ad

Screenshot
Watch the ad here

This advertisement masterfully reimagines the famous Christmas Day truce during World War I, creating an emotional resonance that transcends typical holiday marketing:

Visual storytelling:

  • Meticulous period detail and documentary-style cinematography create authenticity

  • Careful pacing builds tension before the emotional payoff

  • Use of muted colors punctuated by moments of warmth

  • Symbolic imagery (robin on barbed wire, chocolate bar, football) carries a deeper meaning

Emotional architecture:

  • Builds from tension to hope to shared humanity

  • Uses universal themes: peace, friendship across divides, shared humanity

  • Creates cognitive dissonance between war’s horror and the Christmas spirit

Cultural impact:

  • Generated significant debate about commercializing historical events

  • Sparked discussions about war, peace, and shared humanity

  • Earned multiple industry awards including Cannes Lions

  • Created lasting emotional connection beyond product promotion

2. Burberry Night Creatures

Screenshot
Check out the ad here

This campaign brilliantly reinvents Burberry’s heritage while speaking to contemporary audiences:

Visual innovation:

  • Blends reality with magical realism

  • Uses darkness and light to create mystery and allure

  • Choreographed movement turns urban landscapes into dreamscapes

  • Strategic product placement that feels organic to the narrative

Brand evolution:

  • Transforms traditional British heritage into modern urban fantasy

  • Reframes iconic products for younger audiences

  • Creates aspirational lifestyle beyond product features

  • Builds mystery and intrigue around familiar city scenes

Technical excellence:

  • Sophisticated CGI seamlessly integrated with live-action

  • Dynamic camera movement creates an immersive experience

  • Sound design amplifies the emotional impact

  • Strategic use of silence and sound creates tension

Both campaigns succeed by:

  • 📖 Prioritizing emotional storytelling over product promotion

  • 👁️ Creating visually distinctive worlds that demand attention

  • 🤫 Using restraint in dialogue to let visuals carry meaning

  • 🌀 Building layers of meaning that reward repeated viewing

  • 🌎 Connecting to universal human experiences while maintaining brand identity

These examples demonstrate how emotional energy in advertising isn’t just about provoking feelings – it’s about creating meaningful experiences that resonate long after viewing.

Creating your emotional toolkit

Master these four elements to craft moments that matter:

1) The opening hook: Words and visuals must work as one powerful unit. Start strong with lines that demand attention:

  • “What if your morning coffee could change the world?”

  • “This isn’t a love story. It’s better.”

  • “87% of people will close this ad. Here’s why they’re wrong.”

2) Visual disruption: Create imagery that stops thumbs and starts conversations. Like Burberry’s gravity-defying dancers or Sainsbury’s unexpected beauty, make every frame pose a question viewers need answered.

3) Emotional resonance: Tap into universal experiences that connect instantly:

  • Wonder and discovery

  • Shared memories

  • Raw emotions

  • Cultural moments

4) Technical excellence: Orchestrate every element with precision:

  • Sound design that works with and without audio

  • Composition that guides the eye

  • A brand presence that feels organic

  • Copy timing that amplifies visual impact

Pro tip: Test your opening sequence both ways – visual first, then copy first. The unexpected order often yields surprising results.

Measuring success

Focus on these key indicators:

1) Initial retention: Track exact drop-off points and rewatch moments

  • Analyze where viewers stop watching to identify which emotional moments aren’t landing

  • Pay attention to sections viewers replay – these often indicate powerful emotional connections

  • Use heat mapping to see which visual elements draw the most attention and emotional response

2) Emotional echo: Monitor conversation quality over quantity

  • Look for comments that share personal stories or emotional reactions

  • Track sentiment in responses rather than just counting positive vs. negative

  • Notice which emotional themes spark the most meaningful discussions

  • Measure how long conversations continue after the initial posting

3) Share patterns: Value-targeted sharing over volume

  • Identify which emotional moments drive people to share with specific friends/family

  • Monitor whether shares lead to meaningful conversations or just passive viewing

  • Track how shares perform within intended demographic groups

  • Assess if the emotional core message remains intact when shared

Remember: Raw numbers can be misleading – focus on indicators that show genuine emotional engagement and meaningful connections with your target audience.

The final take

Success in those crucial opening seconds demands precision. Lead with your strongest visual, support with purposeful copy, and ensure every element enhances the emotional impact.

Remember: You’re not just competing for attention but for emotional investment. When you nail that perfect blend of visual power and verbal punch, you don’t just stop the scroll, you start a connection.

Now go create something worth watching.

Want to brainstorm with our team on new ways to scale your business with YouTube Ads (and other performance video platforms)?

Join us for a free YouTube ad brainstorming session:

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bp
Beth Preston, Copywriter

Beth is a rising star on our copywriting team. She always brings her A-game to the table, delivering a fresh perspective and incredible converting copy for our clients.

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